Shipping Policy

1. Shipping Within India

Order Processing Time

    • Orders are usually processed within 1–2 business days (excluding weekends and public holidays).

    • Orders placed after 1:00 PM (IST) will be processed on the next business day.

    • Orders are shipped only after successful payment confirmation and product availability.

Shipping Charges

Free Shipping on all orders within India.

Delivery Time

    • Transit time: 5–7 business days

    • Total estimated time (processing + delivery): 6–9 business days

Order Tracking

    • Once your order is shipped, you will receive a tracking number via email/SMS.

    • You can track your shipment status using the provided tracking details.

2. Address & Delivery Issues

    • Customers must provide accurate shipping details at checkout.

    • If an incorrect address is provided, additional charges may apply for re-delivery.

    • BlackPearll is not responsible for delays caused by incorrect or incomplete address information.

3. Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

    • Courier or logistics issues

    • Weather conditions

    • Public holidays or unforeseen circumstances

4. Returns

For information regarding returns, exchanges, and refunds, please refer to our Return Policy page.

5. Contact Us

If you have any questions about shipping, feel free to contact us:

Website: https://blackpearll.in

Email: support@blackpearll.in

Phone: +91 7048183434

Address: 101, Tulsi arcade Near Sudama Chowk, Mota Varachha Surat, Gujarat. 395006